Privacy policy

SUMMARY: 2-MINUTE-READ

We take our obligation to protect your privacy seriously!

That is why we provide you with this 2-minute summary, containing the necessary information on how we process your Personal Data.

What you need to know:

First of all: you will always remain the sole owner of your data!

 

To whom does this Privacy Notice apply?

This Notice applies to any person whose Personal Data Fontein&bova – Splendide Keukens bv may collect, use, share or otherwise process, and in particular:

 

  • Visitors and users of the fontein&bova website (atelierfontein.be);
  • Customers who purchase items on the Fontein&bova – Splendide Keukens bv webshop;
  • (Representatives of) business partners working with Fontein&bova – Splendide Keukens bv in connection with Fontein&bova – Splendide Keukens bv ‘s business activities;
  • (Representatives of) Suppliers of goods or services, IT-suppliers, consultants, lawyers, accountants and other third parties in contact with Fontein&bova – Splendide Keukens bv;
  • Applicants applying for a position at Fontein&bova – Splendide Keukens bv;
  • All Other Persons from whom Fontein&bova – Splendide Keukens bv may process Personal Data.

 

What information do we collect about you?

  • When you contact us or enter into a contract with us as a (prospective) business partner or supplier, we may collect and process your contact data (such as your (employer/company) name, e-mail address or telephone number); financial data (such as bank account numbers and transaction details) and contractual data (such as the date and type of our agreement).
  • By applying for a position at Fontein&bova – Splendide Keukens bv, we collect the information you provide to us, such as identification details, CV and cover letter.
  • If you contact us through any medium, we collect information about the communication you have had with Fontein&bova – Splendide Keukens bv, including content and technical data.
  • Finally, we use cookies to collect information about your use of our Website.

 

Why do we collect this information?

  • To establish and/or maintain our contractual relationship.
  • To provide you with requested information, respond to your requests and carry out our business activities.
  • To enable you to make purchases on our webshop
  • To provide customer support.
  • To evaluate your job application.
  • Finally, to improve our Website.

 

Who has access to your data?

  • Only that part of Fontein&bova – Splendide Keukens bv’s team that needs your data for its operations has access to your information.
  • Furthermore, we use some suppliers and service providers, such as, but not limited to, those offering computer security services, digital solutions and web hosting services. These parties are required by law to ensure your privacy at all times and will only process personal data in accordance with our purposes.
  • We may share your data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • Finally, a third party may be commissioned to process personal data. However, they can only do so for the abovementioned purposes, on our behalf and after signing a data processing agreement.

 

What are you in control of?

  • You can ask us to change or delete your data at any time. To do so, please send us an e-mail to  pieter-jan@atelierfontein.be and follow the procedure described in our full Privacy Notice under article 5.7.
  • You can also request a copy of all the information we have collected about you at any time by sending an e-mail to the same address.

 

What do we do to protect your data?

  • We adopted the required safety measures on a technical and an organizational level;
  • Your data is stored on high-security servers within the European Union;
  • In order to improve our services, Fontein&bova – Splendide Keukens bv may use the data you provided. However, at all times, Fontein&bova – Splendide Keukens bv shall use this data in a GDPR-compliant form, using state of the art software and solutions;
  • We have implemented internal procedures to ensure the confidentiality of our IT-infrastructure and to make sure it is managed responsibly.

If you want to know more: we invite you to read our entire Privacy Notice as set out below, where everything is further explained in detail.

Fontein&bova – Splendide Keukens bv – PRIVACY NOTICE

Version 1.0 – 28 August 2023

 
Article 1 – GENERAL

1.1.    Fontein&bova – Splendide Keukens bv, (hereinafter “we“, “us“, “our“, “Fontein&bova – Splendide Keukens bv“), with its registered office at lange haagstraat 9, 9260 Serskamp, Belgium, registered with the Crossroads Bank for Enterprises, under company number 775.309, assumes responsibility for the processing of your Personal Data as “Controller“, including the use of the Fontein&bova – Splendide Keukens bv website (www.atelierfontein.be) (hereinafter: “Website”).

Our Privacy Notice can be subject to future amendment and modification. In this event we will notify you with an invite to take a look at these changes, which we will clearly indicate in the Privacy Notice.

 

1.2.   In our Privacy Notice, “Personal Data” means any information relating to an identified or identifiable natural person. FONTEIN&BOVA – SPLENDIDE KEUKENS BV may collect, use, share or otherwise process Personal Data of individuals belonging to the following categories:

  • Visitors and users of the Fontein&bova – Splendide Keukens bv Website (hereinafter “Visitors“);
  • Customers of Fontein&bova – Splendide Keukens bv who make a purchase on our webshop (hereinafter “Customers”);
  • (representatives of) Business Partners working with Fontein&bova – Splendide Keukens bv in the context of its business activities (hereinafter “Business Partners“);
  • (Representatives of) Suppliers of goods or services, including Suppliers of materials, IT Suppliers, consultants, lawyers, accountants and other third parties working with Fontein&bova – Splendide Keukens bv (hereinafter “Suppliers“);
  • Applicants applying for a position at Fontein&bova – Splendide Keukens bv (hereinafter “Applicants“);
  • All Other Persons from whom Fontein&bova – Splendide Keukens bv may process Personal Data (hereinafter “Other Persons“).

 

1.3.   The collection and processing of Personal Data is governed by strict conditions, enforced by the law. Fontein&bova – Splendide Keukens bv acts in accordance with :

  • the EU Regulation of 2016 concerning the protection of individuals with regards to the processing of personal data, regarding the free movement of such data and repealing Directive 95/46/EC; (hereinafter “GDPR”); and/or
  • all (future) Belgian applicable laws regarding the implementation of the GDPR or regarding the processing of Personal

 

1.4.    Accessing or using our Website implies your full and unreserved understanding of this Privacy Notice. This means that you are fully aware of how Fontein&bova – Splendide Keukens bv collects, uses and processes your Personal Data in accordance with the provisions of this Privacy Notice and for the purposes set out in this Privacy Notice.

 

1.5.   This Privacy Policy applies only to the pages hosted on our Website and to the business activities conducted by Fontein & Bova – Splendide Keukens bv. It does not apply to the pages and websites of third parties to which Fontein&bova – Splendide Keukens bv may refer or link and whose privacy policies may differ. Fontein&bova – Splendide Keukens bv  will therefore not be responsible for the data contained on or processed by these third-party websites.

Article 2 – CATEGORIES OF PERSONAL DATA PROCESSED

2.1       Fontein&bova – Splendide Keukens bv may process the following categories of Personal Data for the purposes set out in Article 3:

 

Data Category

Relevant Data Subjects

Details

Context

Category 1

(Professional) identification data

§  Business partners

§  Suppliers

§  Applicants

§  Other persons

§  First name, surname, phone number, e-mail address, address and country;

§  Information about your employer or company, such as company name, business address, billing details and VAT number;

§  Where applicable: social media information, such as your (company) username/names on your social media;

§  Information about our/your communications, including content, IP address and technical details.

§  By contacting us, via phone, e-mail or any other communication channel;

§  By subscribing to our newsletter

§  By (considering) entering into a business relationship with us (e.g. when you enter into a contract with us as a business partner, supplier, etc.);

§  By giving out your business card;

§  Through social media (for example, when you follow us or contact us on LinkedIn).

Category 2

Billing & purchase information

§  Customers

§  First name, surname, phone number e-mailadres, billing address, shipping address;

§  Company name (optional);

§  VAT number (optional) ;

§  Payment status (paid / unpaid);

§  (Credit) card status (valid / not valid / almost expired).

§  By making a purchase via the webshop on our Website

Category 3

Contractual data (to the extent that it constitutes Personal Data)

§  Business partners

§  Suppliers

§  Data relating to agreements you have entered into with Fontein&bova – Splendide Keukens bv (e.g. date and type of agreement, financial data and other Personal Data relating to the agreement ).

By entering into an agreement with us.

Category 4

Your data as an applicant

§  Applicants

 

§  First name, surname, phone number, e-mail address, address, photo (optional) and country;

§  CV and cover letter.

By applying for a position or internship at Fontein&bova – Splendide Keukens bv.

Category 5

Your communication via our business relationship or Website, or in the context of customer support

§  Visitors

§  Business partners

§  Suppliers

§  Customers

 

§  Information about your communications with Fontein&bova – Splendide Keukens bv, through our Website or as a result of our business relationship, including technical details and content;

§  Information about your communications with Fontein&bova – Splendide Keukens bv, in the context of customer support, including technical details and content.

§  By contacting us, by phone, e-mail or any other communication service;

§  By (considering) entering into a business relationship with us and communicating with us in that context.

Category 6

Information about your visit and use of our Website

§  Visitors

By visiting our Website, the accessed servers automatically record certain data, through log files and by setting cookies. Such data may include:

§  Version of webbrowser;

§  IP address;

§  Cookie information;

§  How you interact with the site;

By setting cookies (see Article 8 – Cookies) and keeping log files of our Website.

Article 3 – LEGAL BASIS AND PURPOSE OF PROCESSING

We process your Personal Data only when we have a specific purpose and a lawful basis for doing so. Moreover, we only process what is relevant to pursue each specific purpose in question, and in particular:

 

3.1     General purposes

Data Category

Lawful basis

Target

Category 1

(Professional) identification data

Necessary for the performance of the contract we have entered into or are considering entering into with you

and/or

Your consent

and/or

Our legitimate interests

(Professional) identification data is processed by Fontein&bova – Splendide Keukens bv to provide our services, conduct our business activities, manage the contractual relationship we may have with you, answer your queries, provide information, advise you on our services, etc.

Depending on the specific circumstances, some of these processing activities will be necessary for the performance of a contract we have entered into or will enter into with you. Others will be necessary to pursue our legitimate interests. Finally, if required by law, we will seek your prior consent before processing certain of your Personal Data. 

Category 2

Billing & purchase information

Necessary for the performance of the contract we have entered into or are considering entering into with you

and/or

Your consent

Billing and purchase information will be processed by   Fontein&bova – Splendide Keukens bv in order to enable Customers to make a purchase on our webshop.

Any optional information provided by Customers will be processed on the basis of their consent.

Category 3

Contractual data (to the extent that it constitutes Personal Data)

Necessary for the performance of the contract we have entered into or are considering entering into with you

Contractual data will be processed by Fontein&bova – Splendide Keukens bv to manage the commercial and contractual relationship we have with you (e.g. for invoicing purposes).

Category 4

Your data as an applicant

Necessary for the performance of the contract we have entered into or are considering entering into with you

and/or

Our legitimate interests

and/or

Your consent.

Applicant data is processed by Fontein&bova – Splendide Keukens bv to evaluate your application and pursue a recruitment policy.

Depending on the specific circumstances, some of these processing activities will be necessary for the performance of the contract we are considering entering into with you. Others will be necessary to pursue our legitimate interests related to the improvement of our recruitment policy and process. Finally, if required by law, we will seek your prior consent before processing certain of your Personal Data. 

Category 5

Your communication via our business relationship or Website, or in the context of customer support

Necessary for the performance of the contract we have entered into or are considering entering into with you

and/or

Your consent

Your communication may be processed by  Fontein&bova – Splendide Keukens bv if necessary in connection with the performance of the agreement we have entered into, are considering entering into with you or to provide customer support

Fontein&bova – Splendide Keukens bv may also process your communication based on the consent you have given by actively contacting us through our Website.

Category 6

Information about your visit and use of our Website

Your consent

and/or

Our legitimate interests

Information about your visit and use of our Website is processed by  Fontein&bova – Splendide Keukens bv in order to:

·       facilitate the availability and use of the Website;

·       analyse, adapt and improve the content of the Website;

·       personalise your experience on the Website;

·       maintain and improve the security of our Website;

·       generate statistics.

For more information, please refer to Article 8 – Cookies.

 

3.2     Direct marketing

If Fontein&bova – Splendide Keukens bv has obtained your Personal Data in the context of providing our products or services, We may use your Personal Data to send you, via e-mail, promotional material regarding similar products and/or services we may offer. This is based on Fontein&bova – Splendide Keukens bv’s legitimate interest.

Other promotional material, concerning non-similar products and/or services we may offer, will only be sent to you if you have given us your prior consent to do so.

We may also transfer some of your Personal Data to our Data Processors, for direct marketing purposes relating to Fontein&bova – Splendide Keukens bv’s products and/or services.

We will at all times offer you a GDPR-compliant way to opt out of receiving such emails at any time, free of charge and without motivation, for example by clicking the unsubscribe button at the end of every promotional email or by sending an email to pieter-jan@atelierfontein.be.

 

3.3     Transfer to third parties

Fontein&bova – Splendide Keukens bv treats Personal Data as confidential information and will not disclose or communicate it to third parties under any condition or for any purpose other than those stated in this Privacy Notice, or under the conditions under which the law requires us to do so.

Fontein&bova – Splendide Keukens bv may disclose your personal data to third parties to the extent necessary to carry out our business activities, including but not limited to Suppliers and service providers offering accounting, IT support, hosting, or other specific services.

These third parties have provided Fontein&bova – Splendide Keukens bv with guarantees as to the application of appropriate technical and organizational measures so that the processing of your Personal Data would comply with the applicable data protection regulations.

Fontein&bova – Splendide Keukens bv will not sell, rent, distribute or otherwise make your Personal Data commercially available to third parties, except as provided in this Privacy Notice, or when you have given your explicit prior consent.

In the event of total or partial reorganization of Fontein&bova – Splendide Keukens bv, transfer of Fontein&bova – Splendide Keukens bv’s activities or in the event of Fontein&bova – Splendide Keukens bv being declared bankrupt, your Personal Data may be transferred to new entities or third parties. Fontein&bova – Splendide Keukens bv will inform you in advance of the fact that We transfer your Personal Data to such third parties.

 

3.4     Legal requirements

In extraordinary circumstances it may occur that Fontein&bova – Splendide Keukens bv is obliged to transfer your Personal Data following a court order, or in order to comply with imperative laws and/or regulations. Fontein&bova – Splendide Keukens bv will, if reasonably possible, try to inform you beforehand of such obligation to transfer your Personal Data, unless revealing this information is subject to legal constraints.

 

Article 4 – DURATION OF THE PROCESSING

Fontein & Bova – Splendide Keukens bv will retain your Personal Data for the duration necessary to fulfil the purposes listed in Article 3 of this Privacy Notice, including for as long as it is essential to the contractual relationship between you and Fontein&bova – Splendide Keukens bv.

Fontein & Bova – Splendide Keukens bv may also retain your Personal Data to comply with applicable legal requirements, including requirements to retain your Personal Data further after termination of the contractual relationship between you and Fontein&bova – Splendide Keukens bv. These include applicable limitation periods for billing, payment, accounting, tax and regulatory compliance purposes. The retention periods set out below may therefore be deviated from if such legal obligation applies.

Retention periods:

Data

Retention period

Category 1

(Professional) identification data

We keep your identification data for as long as necessary to communicate with you, i.e. never longer than two (2) years after the first request or contact. In case of a contractual relationship, we will not retain your identification data for longer than necessary for the purposes set out in this Privacy Notice, which may be up to seven (7) years after the end of the contractual relationship.

Category 2

Billing & purchase information

We keep your contractual data for as long as necessary for the purposes set out in this Privacy Notice, i.e. for seven (7) years after the end of the contractual relationship.

Category 2

Contractual data (to the extent that it constitutes Personal Data)

We keep your contractual data for as long as necessary for the purposes set out in this Privacy Notice, i.e. for seven (7) years after the end of the contractual relationship.

Category 3

Your data as a job applicant

We do not retain your data as an Applicant for longer than six (6) months after the last qualitative contact with you as an Applicant.

Category 4

Your communication via our business relationship or Website, or in the context of customer support

We keep your communications through our business relationship or in the context of customer support for as long as necessary to communicate with you, i.e. never longer than two (2) years after the first request or contact. In case of a contractual relationship, we do not retain your communications through our services for longer than seven (7) years after the end of the contractual relationship.

Category 5

Information about your visit and use of our Website

With regard to cookies, please refer to our Cookie Notice (as set out in Article 8).

 

Article 5 – YOUR RIGHTS

5.1    Right of access and right to obtain a copy

You have the right to request access to your Personal Data at any time and to be informed about the purpose of processing by Fontein&bova – Splendide Keukens bv.

5.2    Right to rectification, erasure or restriction

You always have the right to ask us to rectify your Personal Data if you think it is incorrect.

 

You can also request to restrict the processing of your Personal Data if you believe your data is inaccurate and you have subsequently informed us accordingly.

 

In addition, you have the right to ask us to delete your Personal Data to the extent we have not been able to anonymize it.

 

Furthermore, you acknowledge that a refusal to share data or a request to erase your data will make the delivery of several Fontein&bova – Splendide Keukens bv services impossible.

5.3    Right of objection

You have the right to object to the processing of your Personal Data if you have legitimate reasons to do so and communicate them to us.

 

You also have the right to object to the use of your Personal Data for direct marketing. In this case, you do not need to provide a specific reason for your objection.

5.4    Right to data portability

You have the right to request to obtain your Personal Data processed by Fontein&bova – Splendide Keukens bv in a structured, commonly used format and/or to transfer such data to another controller.

5.5    Right to withdraw consent

Where the processing of your Personal Data by Fontein&bova – Splendide Keukens bv is based on your prior consent, you have the right to withdraw this consent at any time.

5.6    Automated decisions and profiling

You have the right to request that we do not subject you to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.

5.7    Exercising your rights

You can exercise your rights by contacting us with a copy of the essential parts of your proof of identity, such as name and date of birth, attached:

Either through email to pieter-jan@atelierfontein.be

Or by mail to,

Fontein&bova – Splendide Keukens bv,

Pieter-jan@atelierfontein.be

5.8.   Right to file a complaint

You have the right to lodge a complaint with the data protection supervisory authority:

Data protection authority,

Drukpersstraat 35, 1000 Brussels, Belgium

Tel: +32 (0)2 274 48 00, Fax: +32 (0)2 274 48 35,

E-mail: contact(at)apd-gba.be

This is without prejudice to proceedings before the civil courts. If you are from an EU member state other than Belgium, you can also complain to your national data protection authority (a list of the data protection authority for each EU member state can be found here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm).

 

If you have suffered damages as a result of the processing of your Personal Data, you may file a claim for compensation.

Article 6 – SAFETY AND CONFIDENTIALITY

Fontein&bova – Splendide Keukens bv has taken security measures that are appropriate on a technical, organizational and physical level to prevent the destruction, loss, falsification, modification, unauthorized access or notification of Personal Data accidentally to a third party, as well as the unauthorized processing of such data.

If these events should nevertheless occur and affect your Personal Data, Fontein&bova – Splendide Keukens bv will, where appropriate and permitted by law, notify you of the breach without undue delay, including a brief description of the potential consequences and a recommendation for measures to mitigate the potential negative impact of the breach.

Fontein&bova – Splendide Keukens bv is in no way liable for any direct or indirect damage caused by an unlawful or improper use of the Personal Data by a third party.

At the same time, you also share responsibility for maintaining your privacy, for example by not allowing third parties to see your confidential communication(s).

Article 7 – APPLICABLE LAW AND JURISDICTION

This Privacy Notice is administered, interpreted and implemented in accordance with Belgian law which is exclusively applicable to any potential dispute.

The courts and tribunals of Ghent shall have exclusive jurisdiction to settle any dispute arising out of or in connection with the interpretation or implementation of this Privacy Notice.

Article 8 – COOKIES

8.1.    What are cookies?

A “cookie” is a small file sent by Fontein&bova – Splendide Keukens bv’s server and placed on your computer’s hard drive. The information stored on these cookies can only be read by Fontein&bova – Splendide Keukens bv and only for the duration of the visit to the Website.

8.2.    Why do we use cookies?

Our Website uses cookies and similar technologies to distinguish your preferences for use from those of other users of our Website. This helps us to provide you with a better user experience when you visit our Website and also allows us to optimize our Website.

All Websites that target certain parts of the European Union are required to obtain your consent to the use or storage of non-essential cookies and similar technologies on your computers or mobile devices. This cookie notice gives you clear and complete information about the cookies we use and their purpose.

The cookies we use are safe. The information we collect using cookies helps us to identify any errors or to show you specific services that might be of interest for you.

8.3.      Types of cookies:

Although there are different types of cookies, different in terms of functionality, origin or retention period. Below, we first provide a general description of the different types of cookies and their functionalities. Afterwards, We provide a detailed overview of the various cookies used on our Website.

Type

Function

Essential/Strictly necessary cookies

These cookies are necessary for a website to function and cannot be disabled. They are usually set only in response to actions you have taken, such as setting your privacy preferences, logging in or filling out forms. They are necessary for good communication and facilitate navigation (e.g. returning to a previous page, etc.).

Functionality cookies

These cookies increase the user-friendliness of a website by remembering your choices (e.g. language preferences) and offer improved functionality and personalisation to the visitor. These cookies ensure that certain settings are personalised at your request. If you do not accept these cookies, this may affect the performance and functionality of a website and may restrict access to content on said website. These cookies can be set by the operator of the website or by external providers whose services have been added to the pages of the website in question.

Performance/Analytic cookies

These cookies collect information about the use of a website such as the number of visitors, the time visitors spend on a web page and any error messages. They help to improve the performance of a website.  These cookies do not identify you as an individual.

Targeting/Advertising cookies

These cookies are used to deliver content that is more relevant to you. They can be used to deliver targeted ads or to reduce the number of times you see an ad. They also help us measure the effectiveness of advertising campaigns on a website. These cookies can be used to remember websites you have visited and we may share this information with other parties, including advertisers. These cookies can also be set by our advertising partners through our website. They may be used by those companies to create a profile of your interests and show you relevant advertisements on other sites.

First & Third party cookies

First party cookies are cookies that are sent from the servers or domains, from where the requested service is offered. Third party cookies are cookies that are sent to your browser from a server or domain that is not managed by the operator of the website, but by a cooperating organization. Only these third parties have access to these cookies and the information collected by the cookie. If you would like to know more about these cookies, we refer you to the cookie notices these parties offer on their respective websites. Please note that the operator of the website in question has no influence on the content of this policy or on the content of these third party cookies.

Used cookies

  • Visual composer: This data is not shared with third parties.
    Type: functional cookie
  • WordFence: This data is not shared with third parties.
    Type: functional cookie
  • Google Analytics: We use Google Analytics for website statistics. For more information, please read the Google Analytics Privacy Statement.
    Type: analytical cookie
    Retention: 1 year
    Function: saving anonymized statistic
  • WordPress: We use WordPress for website development. This data is not shared with third parties.
    Type: functional cookie
  • Google Fonts: We use Google Fonts for displaying web fonts. For more information, please read the Google Fonts Privacy Statement.
    Type: functional cookie
    Retention: none
    Function: retrieves the IP address of the user
  • Google reCAPTCHA: We use Google reCAPTCHA for spam prevention. For more information, please read the Google reCAPTCHA Privacy Statement.
    Type:  functional cookie
    Retention: 1 session
    Function: filter requests from bots

 

8.4.      Your consent

On your first visit to our Website, you will be asked to accept non-essential cookies used by us. You can change the cookie settings for our Website at any time via the hyperlink at the bottom of our Website and thus withdraw your consent.

You can refuse or block cookies by changing the configuration parameters of your navigation system. Disabling cookies may mean that you will not be able to use certain functionalities of the Website.

For more information on how to set your browser, please refer to the following links:

Google Chrome

https://support.google.com/chrome/answer/95647?hl=nl

Safari

https://support.apple.com/kb/PH19214?locale=en_US

Internet Explorer

https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox

https://support.mozilla.org/nl/kb/verbeterde-bescherming-tegen-volgen-firefox-desktop?redirectlocale=nl&redirectslug=cookies-in-en-uitschakelen-websites-voorkeuren

Currently, some browsers offer a “do not track” or “DNT” option that sends a signal to the websites visited to indicate a visitor’s tracking preference. Fontein&bova – Splendide Keukens bv is not currently responding to these signals, as no common industry standard for DNT has been adopted by industry groups, technology companies or regulators. The third parties that place cookies on our website don’t do anything in response to this signal.

Please note that changing the settings may cause a website to not work as expected.

More information about cookies can also be found via the following link:

http://www.allaboutcookies.org/ 

More information about online behavioural advertising and online privacy can be found via the following link:

http://www.youronlinechoices.eu/

 

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